In our repair practice, sometimes there are “mystical” cases.
We have: a new HP laptop. The camera is visible in the device manager. It’s written in the camera’s properties that the device works fine, but the picture itself is not in Skype or in any other program.
We try to solve the problem in simple ways.
Reinstalling Windows, searching for driver updates on the official website did not produce results. If you check the camera through the popular verification site:
Screenshot of the browser on the webcammictest.com camera verification site
In Skype, we see a black screen and a rotating standby indicator. Continue reading